Shipping & Returns

Shipping

Nearly all orders placed by 4:00pm Eastern Time are shipped that same day from our warehouse outside of Cleveland, Ohio.  Actual shipping charges will be determined once your order has been processed by our shipping department.  By default, orders are shipped via FedEx Ground Delivery.  Please reference the map below for Ground Transit Days.

Expedited shipping is also available upon request, and we can provide freight quotes once our shipping department has determined the actual size and weight of the package. 

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Returns

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.